Wait Times, Insurance and COVID-19 Rapid Testing

During the spike of COVID-19 cases in North Texas, Frontline ER is experiencing a considerable increase in patients requesting COVID-19 testing. We have more requests for COVID-19 testing than we can see in one day, so there is a waiting time.  We are able to see 100 insurance patients in a 24-hour period.  With most […]

Understanding Your Health Insurance

There is a lot to learn about health insurance, and these definitions may help you understand your health plan.   Please understand that your benefits are established by your insurance company, not the medical facility. Copayment is a fixed amount set by your health insurance paid to your providers.  The copay is due at the time […]

Frontline ER Dallas Clarifies Its COVID-19 Testing Payment Policies

Frontline ER Dallas is pleased to able to offer COVID-19 Antigen testing with results provided during your visit.  However, as of October, 24, 2020, payment policies have changed with regard to insurance and out-of-pocket payments. Insurance. Insurance companies have announced varying deadlines regarding the “cost share” of payments for COVID-19 testing.  Frontline ER has established […]