travel

Frontline ER Helps an Angel Find Testing for Guatemalan Travelers
Frontline ER Helps an Angel Find Testing for Guatemalan Travelers 1024 683 Neal

Frontline ER came to the rescue of some Guatemalan travelers but not without the help of an angel.

Thanks to the courtesy and quick thinking of Elena Tavira, five men in transit between Washington, D.C., and their final destination of Guatemala, were able to continue their journey.  Thanks to Ms. Tavira, she was able to bring the travelers to Frontline ER Dallas for the required Antigen testing, so they could continue their journey.

“I had dropped off my mom for her flight to Guatemala when she called me,” Ms. Tavira related. “While they waited for their flight it became clear to my mom that they needed to be tested before they could continue.”

Fortunately Ms. Tavira and her brother found, through an online search, that Frontline ER provided Antigen testing.

“When we heard Ms. Tavira’s story, it melted our hearts,” Laura Tschida said.  “Our employees were able to stop a minute and realize the importance of what we are providing.  Elena gave them transportation from DFW to Frontline ER and interpreted for them all with a smile and a heart full of love.  What an angel.”

Ms. Tschida is regional marketing director for Frontline ER.

Frontline ER is a state-of-the-art freestanding emergency center providing diagnostics and treatment for patients 24/7.  Equipped to provide pediatric and trauma emergency care as well as treatment of workplace and household injuries, Frontline ER has locations in Dallas and Richmond, Texas.   Frontline ER has served the Lakewood neighborhood of Dallas since 2018.

Frontline ER Dallas Clarifies Its COVID-19 Testing Payment Policies
Frontline ER Dallas Clarifies Its COVID-19 Testing Payment Policies 1024 684 Neal

Frontline ER Dallas is pleased to able to offer COVID-19 Antigen testing with results provided during your visit.  However, as of October, 24, 2020, payment policies have changed with regard to insurance and out-of-pocket payments.

Insurance. Insurance companies have announced varying deadlines regarding the “cost share” of payments for COVID-19 testing.  Frontline ER has established the following requirements for patients using their insurance:

  • A copay will apply to your ER visit for COVID-19 testing.
  • Patients must wait at least five days before testing after initial exposure.
  • A patient must exhibit symptoms within the last ten days.

Out of Pocket or Self Pay. For patients paying for the test themselves, Frontline ER offers quick registration and drive-thru testing paying by cash, credit or debit.  However, we do not provide insurance paperwork to file on your insurance.  We are also unable to provide billing codes or receipts for insurance.

Travel.  Testing for travel is self pay only (the fee).  We only offer the Antigen COVID-19 test with results during your visit.   We do not offer the molecular PCR test at this time.  It is the responsibility of the traveler to determine which test is required for their specific travel needs.

Frontline ER is a state-of-the-art freestanding emergency center providing diagnostics and treatment for patients 24/7.  Equipped to provide pediatric and trauma emergency care as well as treatment of workplace and household injuries, Frontline ER has locations in Dallas and Richmond, Texas.   Frontline ER has served the Lakewood neighborhood of Dallas since 2018.